Product documentation

An action is unavailable

  1. Read nearby helper text, status badges, and disabled-action tooltips.
  2. Check that required fields and selections are complete.
  3. Verify the resource state. For example, only completed documents or versions enable some actions.
  4. Check dependencies: model, connection, schema, source resource, or download address.
  5. Confirm that the page is not in read-only mode and that you have corresponding permission.
  6. Refresh the resource and try again only after its returned state changes.

Do not use repeated clicks to bypass a state guard. If the reason remains unclear, include the resource ID, visible status, and action label in a support request.

Last verified: 2026-08-18Initial draft complete