Product documentation
Retry a failed report
- Open AI Reports > Report Records.
- Find a record with Failed status and review its error message when one is available.
- Open the record actions and select Retry.
Expected result
DataFact asks the report service to retry the task and refreshes report data after the request succeeds.
Important limitations
- Retry is shown only for failed records.
- A successful retry request does not mean the new execution has completed or will succeed.
- The current action retries the existing task ID; the interface does not expose a form for changing its template, source, or worksheet mappings during retry.
Errors and recovery
If the likely cause is invalid source data or configuration, correct it before starting a separate report generation flow. If retry itself fails, preserve the record ID and returned error for support.