Product documentation
A report generation task failed
- Open AI Reports > Report Records and locate the failed task.
- Record the returned error, task ID, template, and Documents (Excel) resource.
- Confirm that the selected documents still have
DONEparsing status and that mapped worksheet names still exist. - Use Retry to rerun the same task inputs, or start a separate generation flow if the template, source, or mappings need to change.
- Track the resulting task state; accepted retry does not mean completion.
Do not infer a cause when no detailed error is returned. AI Reports is Preview and can use different execution paths by deployment.