Evaluate and improve

Use lightweight answer feedback, team-visible Q&A review, and task-based Test Sets where those features are available.

Product feedback

• Send product feedback

Answer feedback

• Rate an answer
• Add feedback details
• Update or withdraw feedback
• Understand the visible feedback lifecycle

Q&A Management

• Browse questions
• Search and filter questions
• Review feedback records
• Understand handling and optimization status
• Filter by Agent or user
• Review unavailable question content

Test Sets

• Create a test set
• Add and edit test questions
• Run a test set
• Track execution progress
• Review execution results
• Run a test again